Question 1

What is DOCSCOPE?

Accepted Answer

DOCSCOPE is a RAG (Retrieval-Augmented Generation) platform that lets you chat with your documents. Upload PDF, DOCX, Markdown, or plain text files, and ask questions in natural language. Our AI analyzes your documents and provides accurate answers with citations pointing to the exact source.

Question 2

What file formats are supported?

Accepted Answer

DOCSCOPE supports PDF, DOCX (Microsoft Word), Markdown (.md), and plain text (.txt) files. Documents are automatically processed and indexed when uploaded.

Question 3

How do I get started?

Accepted Answer

Simply create a free account, upload your documents, and start asking questions. Your documents will be automatically processed and indexed within seconds, making them ready for intelligent search and chat.

Question 4

Is there a file size limit?

Accepted Answer

Yes, individual files are limited to 10MB for optimal processing. For larger documents, consider splitting them into smaller sections.

Question 5

How accurate are the AI answers?

Accepted Answer

DOCSCOPE uses advanced RAG technology to ensure answers are grounded in your documents. Every answer includes citations pointing to the specific sections where the information was found, so you can verify the accuracy yourself.

Question 6

Can I select specific documents to search?

Accepted Answer

Yes! You can use the document picker to select which documents to include in your search. This is useful when you want answers from specific files rather than your entire document collection.

Question 7

What AI models does DOCSCOPE use?

Accepted Answer

We use Groq's Llama 3.1 8B model for generating answers and HuggingFace's sentence-transformers for creating document embeddings. This combination provides fast, accurate responses.

Question 8

How does the citation feature work?

Accepted Answer

When you ask a question, DOCSCOPE retrieves the most relevant sections from your documents and uses them to generate an answer. Each piece of information is linked to its source document, allowing you to click through and verify the original context.

Question 9

What are workspaces?

Accepted Answer

Workspaces are shared environments where teams can collaborate on documents. Each workspace has its own set of documents and members with different access levels.

Question 10

What roles are available in workspaces?

Accepted Answer

Workspaces support four roles: Owner (full control), Admin (can manage members and documents), Member (can upload and view documents), and Viewer (read-only access).

Question 11

Can I be part of multiple workspaces?

Accepted Answer

Yes! You can join multiple workspaces and easily switch between them using the workspace selector in the sidebar. You can also view documents across all your workspaces by selecting "All Workspaces".

Question 12

How do I invite team members?

Accepted Answer

Workspace owners and admins can invite members through the workspace settings. Navigate to your workspace, go to the members page, and add users by their email address.

Question 13

Are my documents secure?

Accepted Answer

Yes. All documents are encrypted in transit and at rest. Your private documents are only accessible to you, and workspace documents are only visible to workspace members. We use Supabase for secure storage and authentication.

Question 14

What is the default visibility for documents?

Accepted Answer

All documents are private by default. Only you can see and access your private documents. You can choose to share them with specific users or make them visible to your workspace members.

Question 15

Is my data used to train AI models?

Accepted Answer

No. Your documents and chat history are not used to train any AI models. Your data is only used to provide the service to you.

Question 16

Can I delete my data?

Accepted Answer

Yes. You can delete individual documents at any time. You can also request complete account deletion, which removes all your data from our systems.

Question 17

How does document processing work?

Accepted Answer

When you upload a document, DOCSCOPE extracts the text content, splits it into semantic chunks (approximately 700 tokens with overlap), generates vector embeddings for each chunk, and stores them in our database for fast retrieval.

Question 18

What is pgvector?

Accepted Answer

pgvector is a PostgreSQL extension for vector similarity search. We use it to efficiently find the most relevant document sections when you ask a question, using cosine similarity matching.

Question 19

Can I use DOCSCOPE via API?

Accepted Answer

Currently, DOCSCOPE is available as a web application. API access for developers may be available in future updates.

Question 20

What browsers are supported?

Accepted Answer

DOCSCOPE works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Frequently Asked Questions

Getting Started

Chat & AI Features

Workspaces & Collaboration

Privacy & Security

Technical Questions

Still have questions?